Product Information
What are peptides and research chemicals?
Peptides are short chains of amino acids used extensively in scientific research. We also offer SARMs (Selective Androgen Receptor Modulators) and other research chemicals. All products are intended strictly for laboratory research purposes and are not approved for human consumption.
What's the difference between peptides and SARMs?
Peptides are naturally occurring or synthetic amino acid sequences that play crucial roles in biological processes. SARMs are synthetic compounds that selectively bind to androgen receptors. Both are valuable research tools with different applications in scientific studies.
What purity levels do your products have?
All our research chemicals maintain high purity levels, typically 98%+ purity. Each batch comes with a Certificate of Analysis (COA) detailing the exact purity and composition.
Do you provide Certificates of Analysis (COA)?
Yes, every product comes with a detailed Certificate of Analysis from independent third-party laboratories, ensuring transparency and quality assurance for your research needs.
Ordering & Shipping
How quickly do you ship orders?
Orders are typically processed within 1-2 business days. UK delivery usually takes 1-3 working days via Royal Mail or courier services.
International orders require additional processing time for compliance verification and documentation. Processing typically takes 3-5 business days, with shipping times varying by destination country (usually 5-14 business days via tracked international services). We'll provide tracking information and estimated delivery times once your order ships. Please note that customs clearance may add additional time depending on your local authorities.
Do you ship internationally?
Yes, we offer international shipping to select countries in addition to our UK services. International orders are subject to additional compliance checks and may require specific documentation. Shipping availability depends on your country's regulations regarding research chemicals. Please contact us before placing an international order to confirm shipping eligibility and discuss any specific requirements for your location.
What payment methods do you accept?
We accept major credit cards, debit cards, and bank transfers. All transactions are processed securely through encrypted payment systems. We also accept crypto payments.
Legal & Compliance
Are your products legal in the UK?
Our research chemicals are sold in compliance with UK regulations for research purposes only. They are not intended for human consumption and must be used in appropriate laboratory settings.
What are the age restrictions?
You must be 18 years or older to purchase research chemicals. All orders are subject to age verification.
Are your products MHRA compliant?
Yes, our products and operations comply with MHRA (Medicines and Healthcare products Regulatory Agency) guidelines for research chemical distribution.
Storage & Handling
How should I store the products?
Storage requirements vary by product type. Peptides typically require refrigeration or freezing, while SARMs are usually stored at room temperature. Specific storage requirements are detailed on each product label and COA.
What is the shelf life of your products?
Shelf life varies by product but typically ranges from 2-5 years when stored properly. Peptides may have shorter shelf lives and require more careful storage. Contact us if you have any questions in regards to shelf life.
Research & Safety
Can you provide research guidance?
While we cannot provide specific research protocols, we can offer general information about our products' properties and specifications. Always consult relevant scientific literature and safety guidelines.
What safety precautions should I take?
Always use appropriate personal protective equipment (PPE) including gloves, safety glasses, and lab coats. Work in well-ventilated areas and follow standard laboratory safety protocols.
Customer Support
How can I contact customer support?
You can reach our customer support team via email or through our contact form. We typically respond within 24 hours during business days.
Do you offer bulk discounts?
Yes, we offer competitive pricing for bulk orders. Contact us directly to discuss volume discounts for your research institution or laboratory.
What if I receive a damaged product?
If you receive a damaged product, please contact us immediately with photos of the damage. We will arrange for a replacement or refund as appropriate.
Still have questions? Contact our team and we'll be happy to help with your peptide and research chemical needs.