Frequently asked questions
What are peptides and research chemicals?
Peptides are short chains of amino acids linked together by peptide bonds. These naturally occurring compounds play crucial roles in biological processes and are extensively studied for their potential applications in research. Peptides can range from just two amino acids (dipeptides) to longer chains, each with unique properties and research applications.
Research Chemicals encompass a broader category of compounds used for scientific investigation and laboratory research. At Peptidal, our research chemical portfolio includes:
SARMs (Selective Androgen Receptor Modulators) - These compounds selectively bind to androgen receptors in specific tissues, making them valuable for research into muscle and bone health applications.
SERMs (Selective Oestrogen Receptor Modulators) - These research compounds interact with oestrogen receptors in a tissue-selective manner, providing researchers with tools to study hormonal pathways and receptor interactions.
Nootropics - Cognitive research compounds that are studied for their potential effects on brain function, memory, and neurological processes.
Other Research Compounds - We also stock various other research chemicals including growth factors, enzymes, and specialised research molecules for diverse scientific applications.
All our products are manufactured to the highest purity standards and undergo rigorous third-party testing through Janoshik laboratories. These compounds are intended strictly for laboratory research purposes and are not for human consumption. Each product comes with detailed specifications, purity certificates, and proper handling guidelines to support your research objectives.
Our team can provide technical support and guidance to help researchers select the most appropriate compounds for their specific research protocols.
What purity levels do your products have?
All our research chemicals maintain high purity levels, typically 98%+ purity. Each batch comes with a Certificate of Analysis (COA) detailing the exact purity and composition.
Do you provide Certificates of Analysis (COA)?
Yes, every product comes with a detailed Certificate of Analysis from independent third-party laboratories, ensuring transparency and quality assurance for your research needs.
How quickly do you ship orders?
Orders are typically processed within 1-2 business days. UK delivery usually takes 1-3 working days via Royal Mail or courier services.
International orders require additional processing time for compliance verification and documentation. Processing typically takes 3-5 business days, with shipping times varying by destination country (usually 5-14 business days via tracked international services). We'll provide tracking information and estimated delivery times once your order ships. Please note that customs clearance may add additional time depending on your local authorities.
Do you ship internationally?
Yes, we offer international shipping to select countries in addition to our UK services. International orders are subject to additional compliance checks and may require specific documentation. Shipping availability depends on your country's regulations regarding research chemicals. Please contact us before placing an international order to confirm shipping eligibility and discuss any specific requirements for your location.
What payment methods do you accept?
We accept major credit cards, debit cards, and bank transfers. All transactions are processed securely through encrypted payment systems. We also accept crypto payments.
Are your products legal?
Our research chemicals are sold in compliance with UK and international regulations for research purposes only. They are not intended for human consumption and must be used in appropriate laboratory settings.
What are the age restrictions?
You must be 18 years or older to purchase research chemicals. All orders are subject to age verification.
Are your products MHRA compliant?
Yes, our products and operations comply with MHRA (Medicines and Healthcare products Regulatory Agency) guidelines for research chemical distribution.
How should I store the products?
Proper storage is essential to maintain the integrity and stability of your research compounds. Different product types require specific storage conditions:
Peptides:
- Store in a freezer at -20°C or below for long-term storage
- Once reconstituted, store in refrigerator at 2-8°C and use within 2-4 weeks
- Keep away from light and moisture
- Store in original vials with proper sealing
SARMs (Selective Androgen Receptor Modulators):
- Store at room temperature (15-25°C) in a dry environment
- Keep in original packaging away from direct sunlight
- Ensure containers are tightly sealed to prevent moisture exposure
- Avoid extreme temperature fluctuations
SERMs (Selective Oestrogen Receptor Modulators):
- Store at room temperature in a cool, dry place
- Protect from light and humidity
- Keep in original containers with secure lids
- Maintain consistent storage temperature
Nootropics:
- Most require storage at room temperature (15-25°C)
- Keep in a dry environment with low humidity
- Store away from direct sunlight
- Some compounds may require refrigeration - check individual product specifications
General Storage Guidelines:
- Always check the Certificate of Analysis (COA) for specific storage requirements
- Keep all products in their original labelled containers
- Store in a secure location away from unauthorised access
- Maintain detailed storage logs for research documentation
- Never store products in areas with temperature extremes or high humidity
- Ensure proper ventilation in storage areas
Each product page has details regarding storage.
What is the shelf life of your products?
Shelf life varies by product but typically ranges from 2-5 years when stored properly. Peptides may have shorter shelf lives and require more careful storage. Contact us if you have any questions in regards to shelf life.
Can you provide research guidance?
While we cannot provide specific research protocols, we can offer general information about our products' properties and specifications. Always consult relevant scientific literature and safety guidelines.
What safety precautions should I take?
Always use appropriate personal protective equipment (PPE) including gloves, safety glasses, and lab coats. Work in well-ventilated areas and follow standard laboratory safety protocols.
How can I contact customer support?
You can reach our customer support team via email at customerservice@peptidal.co.uk - We typically respond within 24 hours during business days.
What if I receive a damaged product?
If you receive a damaged product, please contact us immediately with photos of the damage. We will arrange for a replacement or refund as appropriate.